Resources

Infrastructure

We understand the confidence and peace of mind is of utmost importance in an outsourced relationship. We have invested in the best infrastructure between in our USA office and our offshore delivery centers to ensure zero downtime. We make use of Dell's Thin Client technology to ensure that all health and claims related information reside within the shores of the USA. Our delivery centres in the Philippines and India serves as the business continuity plan as well.

Located in secure high rise in one of the Manila's fastest growing business districts, WorldSource security features include round the clock security and surveillance, coded entry and exit points, regular inspections and firewalls. We also have several business continuity measures in place, including redundant servers located in the United States and generators for all our facilities.

Our India office is located in the IT Highway, well connected by rail, bus and other modes of transportation. The business district houses many top notch corporation housing over thousands of talented resources. We have strategically housed our office to attract, train and retain talents.

Facility Security

Being a physician owned organization, WorldSource understands the importance of data security and confidentiality. The following measures have been incorporated into the processes

  • Data security
  • Physical security to or delivery centers
  • Access controls & restrictions
  • CCTV
  • Bio metric access to the office premises
  • Regular sessions on meaningful use of resources
  • Monitoring and reporting
  • No hard drives on desktop computers
  • "No mobile phone" policy