Suite of Services

Billing

  • The range of billing services includes
    • Demographic entry
    • Charge entry
    • Payment Posting
    • Denial capture
  • Experience on major Practice Management Systems as well as customer proprietary systems
  • Optimum staffing for ramp up, month end spikes or special projects
  • 100% adherence to TAT and month-end
  • Dedicated team for quality control
  • Specialized trainer pool and dedicated quality process to ensure quicker learning curve, RCA and CAPA

Medical Coding

WorldSource has certified coders with high proficiency in ICD-9-CM, ICD-10, CPT and HCPCS codes. We encourage our coders to undertake AAPC certification courses. Currently 40% of our coding team is AAPC certified. All coders have strong background and experience in medical coding. All coding is internally governed by certified coding leadership.

Being a HIPAA compliant company, WorldSource is committed in ensuring PHI/ PII that affect our client processes and operations. We have a dedicated research team in place that is responsible for tracking updates and monitoring changes in government stated rules and legislation.

  • Flexible and Scalable process
  • On Time historical performance at >99%
  • Robust Training and Continuing Education Policy
  • ICD-10 ready
  • Multi-Platform Experience
  • Proficiency across various specialties
  • Proprietary technology integrated for improving productivity, reduces administrative time and work flow management

Accounts Receivable

  • In depth experience on major Physician and Hospital Billing Systems
  • Claims are worked in line with clients expectations
  • AR resolved better than industry standards
  • World class process documentation
  • Continuous improvement and process excellence
  • Specialized trainer pool and dedicated quality process to ensure quicker learning curve, RCA and CAPA

Contact Center Support

WorldSource Healthcare voice related services are tailored to your specific needs and can efficiently and accurately manage and direct inbound and outbound calls for even the largest medical billing companies, hospitals, healthcare systems and government agencies.

Inbound Services

  • Billing inquiries
  • Provider questions
  • Patient inquiries and payments
  • Help desk technical support

Outbound Services

  • Eligibility verification
  • Self-pay follow up
  • Accounts receivable follow up
  • Claims status
  • Provider collection
  • Patient, physician and post-discharge satisfaction surveys

IT Services

WorldSource Infotech has a well experienced team that uses hands-on approach as well as proven methods and procedures to transform requirements into profitable solutions.

We provide end-to-end solutions, beginning with Design, right through Development to successful Deployment.

Our portfolio includes:

  • Application Development (.NET and Java technologies)
  • Mobile Application Development (iPhone, Android, Windows Mobile)
  • Application Maintenance and Production Support
  • Application Integration
  • Infrastructure Support
  • Data Warehousing & Business Intelligence
  • Data Migration
  • Software Testing and Validation